Complaints

Any person with a concern regarding the conduct, competence or capacity of a practical nurse in Manitoba may file a complaint with the CLPNM. All complaints must be submitted to the Executive Director of the CLPNM in writing, and must be signed. The CLPNM and its Investigation Committee will apply the legislation, standards of practice, code of ethics and practice directions that guide and direct the profession when reviewing the complaint. For more information, please review the CLPNM fact sheet on:

If you require assistance or wish to discuss the situation prior to proceeding with a formal complaint, you may contact the CLPNM at conduct@clpnm.ca, 204-663-1212 or 1-877-663-1212 toll free. Note that any information received by the CLPNM that is deemed to impact public safety may be further investigated regardless whether a formal complaint is made.

Information for Employers

Employers, please be aware that The Licensed Practical Nurses Act (the Act) states: “if a person who employs a licensed practical nurse terminates the licensed practical nurse’s employment for misconduct, incompetence or incapacity, the employer shall promptly report the termination to the executive director and give the licensed practical nurse a copy of the report.” If you have questions about this duty to report, please contact the CLPNM.

Information for Practical Nurses

The Act states: “a member [of the profession] who believes that another member is suffering from a physical or mental condition or disorder of a nature or to an extent that the member is unfit to continue to practise or that the member’s practice should be restricted, shall inform the executive director of that belief and the reasons for it.” For more information on this duty to report, please review the CLPNM’s:

If you are a practical nurse and have received notice that there has been a complaint to the CLPNM about your conduct, competence or capacity, please review the CLPNM’s fact sheet on: