Privacy Statement

We take the confidentiality of your personal information seriously

We take measures to protect your information from unauthorized access, use, disclosure, loss, modification or destruction. Physical, technical and administrative security safeguards, such as passwords, policies and confidentiality agreements, are in place to protect your privacy. 

If you are a CLPNM applicant or registrant, please read more to understand why we collect, use, and disclose your information.

Why we collect and use personal information

We collect and use personal information to fulfill our legislated mandate to regulate the profession of practical nursing in the public interest and related functions.  For example, we collect and use personal information to:

  • assess applicant credentials
  • maintain the CLPNM’s registers
  • facilitate payment of fees
  • investigate complaints and conduct issues
  • communicate with registrants about their registration and professional obligations, and
  • provide registrants with information to support their professional development and practice.

We also collect some information to generate statistics about Manitoba’s nursing workforce and to help us understand representation within the profession. When we ask you these types of questions, you are under no obligation to respond. These questions are optional. Examples include:

  • information about your work (e.g. full time, part time, casual, whether you are working in the profession as much as you would like to)
  • information about whether you identify as Indigenous and/or as a member of a racialized group, and
  • information about your gender.

Employees and board or committee members may be granted access to personal information if it relates to their authorized duties. All employees, and board and committee members, are subject to confidentiality policies and have signed confidentiality agreements.

When we might share your personal information

We are committed to protecting your information from unauthorized disclosure. We share identifiable personal information when authorized by law or consent, and only when we have deemed that doing so is necessary for a legitimate purpose related to our role as a professional regulator. 

The following are examples of circumstances in which we might share personal information with outside bodies. 

  • We disclose information, in de-identified format, to government organizations so that they may generate statistical information about the nursing workforce and to assist them in evaluating the CLPNM as a professional regulator.  
  • We might disclose information in the course of carrying out our responsibilities under The Licensed Practical Nurses Act (the Act). This includes sharing information as required to investigate a complaint or verify eligibility for CLPNM registration. 
  • We might disclose registration and discipline information to other professional regulatory bodies. Other regulators might require this information, as a nurse may seek registration in more than one jurisdiction or with more than one profession. A nurse’s history with one regulator is relevant to their eligibility, and to maintaining public protection, when they apply for registration with another. 
  • We share information that is deemed public information under the Act with members of the public and employers so that they may verify a nurse’s credentials, registration status and professional discipline history. This information is obtained through the CLPNM Public Register, the CLPNM Employer Verification Site, or by contacting the CLPNM during business hours. 
  • We add notations on the Public Register when a registrant enters into a voluntary undertaking agreement with the CLPNM. The notation does not provide details regarding the undertaking; it only indicates that one exists.
  • We might disclose information to a law enforcement authority, if the information was obtained during the course of an investigation and relates to possible criminal activity. 
  • Organizations that provide us with data processing and information technology services may have technical access to personal information in the course of providing these services. We enter into agreements with these organizations to protect your information.
  • Although it is rare, we or our service providers could be required to disclose personal information by a court order, warrant or subpoena.

Email communications

Like most organizations, email is our primary means of communicating with our registrants, applicants and stakeholders. While we have measures in place to protect against cyber risk and accidental disclosure, like all organizations, some amount of risk always remains. By engaging in transactions with us, you are deemed to have accepted this risk. 

We are here to answer your questions

If you would like to understand more about our collection, use, disclosure, and protection of your personal information, please do not hesitate to contact us