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When the CLPNM receives a complaint regarding the conduct, competence or capacity of a practical nurse, it will deal with the complaint in accordance with The Licensed Practical Nurses Act, the CLPNM’s duty to regulate the profession in the public interest, and principles of fairness.

Information for Complainants

Any person with a concern regarding the conduct, capacity or competence of a practical nurse in Manitoba may file a complaint with the CLPNM.  Whenever possible, complaints are to be submitted in writing to the CLPNM Executive Director and signed. 

If you require assistance or wish to discuss the situation prior to proceeding with a formal complaint, please contact the CLPNM by email, or by phone at 204-663-1212 or 1-877-663-1212 toll free.

Note that any information received by the CLPNM that is deemed to impact public safety may be further investigated regardless of whether a formal complaint is made.

Submit complaints to

Executive Director
463 St. Anne's Road
Winnipeg MB R2M 3C9

Information for Registrants

If you are a practical nurse and have received notice that there has been a complaint to the CLPNM about your conduct, capacity or competence, the CLPNM encourages you to review our fact sheet on the complaints process for registrants, which is available at the link below.

Information for Employers

The Licensed Practical Nurses Act (the Act) states: “if a person who employs a licensed practical nurse terminates the licensed practical nurse’s employment for misconduct, incompetence or incapacity, the employer shall promptly report the termination to the executive director and give the licensed practical nurse a copy of the report.”

If you are an employer and have terminated an LPN’s employment under the circumstances described above, please make your report in writing to:

Executive Director
College of Licensed Practical Nurses of Manitoba
463 St. Anne’s Road
Winnipeg MB R2M 3C9

Information for colleagues

The Act states: “a member [of the profession] who believes that another member is suffering from a physical or mental condition or disorder of a nature or to an extent that the member is unfit to continue to practise or that the member’s practice should be restricted, shall inform the executive director of that belief and the reasons for it.” For more information, please review the following document.

Information for Witnesses

Individuals asked to provide information in the course of an investigation are encouraged to review the following fact sheet, prior to their investigation interview.